Let's talk about ...
Crafting Loved Products & Services.
From Indigenous Australians to corporate Austrians I have had the privilege to work around the world with diverse teams on complicated problems.
I help teams create simple, fun and delightful product & services that are radically user focused. I take pride in making solutions that don't just sit on slides but create impact.
Currently, you can see my work as a Senior Strategic Designer @ Lufthansa Innovation Hub
Here are some recent highlights from journey: an article on prototyping at scale, or talking about ritual design or hacking user research
Although much of my work is hidden under NDA's you can see evidence of my previous work as a Lead Service Designer at Taxfix, Senior Product Designer at Zalando, IXDS (now PwC), Factory Berlin, Design Factory Melbourne, Goodpatch, Telekom's Creation Center, Mimi, & Lykon
The power of being visual.
About all things coffee.
It's the start of every great day and every great conversation.
As well as being a talented designer, I was also a professional Barista with 8+ years experience.
Happy to give out my personal tips and tricks
and have a lively discussion about the holy beans.
Coffee is just one of the many things I love;
We can also chat about - hackathons, cycling, and kayaking too.
Most importantly is to just start!
If you want to know more, let’s meet for a coffee!
The cheer squad
Thank you for your kind words.
Adam St.John Lawrence
Co - Author: This is Service Design Doing.
"Adam Cochrane is one of those people who can energise a room without seeming to try. He is highly creative but also thoughtful, pragmatic, very human and he delivers what he promises. I have always learned something new every time I have worked with Adam; I would rejoice at the opportunity to work with him again."
Lead Design Sprint trainer at AJ&Smart GmbH
Adam is a passionate, dedicated and skilled service designer. He can bring a room of people on a journey and drive focus and engagement like no-one I've ever seen. He commands attention and is a fantastic facilitator and designer.
I've worked with Adam for 4 years on the Global Service Jam, and he is the one who leads that team to success and action all the way. Any company would be lucky to have him in their team.
Consultant & Fellow
"Adam is a committed and passionate designer. He is open and receptive to new challenges, and has enthusiastically embraced service design especially in the realms of social organisations and enterprises. Adam is able to effectively apply a range of methods and techniques throughout his design practices and this makes him an asset to any design team."